At our small, family-owned greenhouse, we take great pride in growing strong, healthy plants with lots of love and care. Every plant is nurtured from the start and thoroughly checked before it goes home with you.
However, once a plant leaves our greenhouse, it’s exposed to many factors beyond our control—like weather, watering, pests, soil conditions, or how it’s planted. Because of this,
we cannot guarantee plants after they have left our care.
We hope you understand that this policy helps us keep our prices fair and continue serving our community with the highest quality plants we can grow.
That said, we’re always happy to help answer questions and offer plant care advice—because your success is our success!
🌱 Frequently Asked Questions
Q: What if my plant doesn’t survive after I get it home?A: We're truly sorry to hear that! While we can’t offer replacements or refunds, we’re happy to help you troubleshoot what might have gone wrong and suggest solutions or alternatives for future success.
Q: Can I contact you for care instructions?A: Absolutely! We love helping our customers. Feel free to reach out—we can offer guidance on planting, watering, light conditions, and more.
Q: Are there any exceptions to your policy?A: In rare cases of a plant being clearly mislabeled or a known issue at the time of purchase, we encourage you to reach out to us within 48 hours so we can discuss the situation.
💬 Still Have Questions?
We’re here to help!
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Email us: evansplantfarmtn@gmail.com📞
Call us: 615-895-5990
📍 Or stop by the greenhouse—our family is always happy to talk plants!
Thank you for supporting our family business. We appreciate you! 🌼